Privacy Policy

Information you may provide

Depending on the form, you may submit your name, telephone number, email address, project or site location, energy requirements, equipment details, and the message or service issue you describe. Please do not submit passwords, payment-card information, government identity numbers or other unnecessary sensitive information.

Why we use it

We use submitted information to respond to your request, assess a solar project or service enquiry, communicate with you, and maintain reasonable records of customer communications. We do not use the public enquiry form to collect payments.

How information is transmitted

Website forms are processed by the hosting server and may be sent to our business email system. Email delivery depends on the hosting and mail-provider configuration. Do not treat the on-screen submission message as a service-ticket number or proof that a message reached your inbox unless separately confirmed by our team.

Retention and access

We retain enquiry information only for as long as reasonably needed to respond, manage related project or service work, maintain business records, or meet applicable legal requirements. Access should be limited to personnel who need the information for these purposes. Specific retention periods and access controls should be confirmed with the company’s operational and hosting arrangements.

Sharing and service providers

Information may be processed by providers needed to operate the website, email, maps or communications you choose to open (for example, Google Maps or WhatsApp). Their services are governed by their own terms and privacy notices. We do not sell personal information through this website.

Cookies and browser storage

The language selector may use your browser’s local storage to remember your language preference. Embedded maps and third-party links may involve their own technologies when loaded or opened.

Security

We take reasonable steps appropriate to the website and hosting environment to protect enquiry information. No internet transmission or storage method can be guaranteed completely secure. Please contact us if you believe information has been submitted incorrectly or exposed.

Your requests

You may contact us to request access to, correction of, or deletion of personal information you provided, subject to applicable legal and business-record requirements. We may need to verify your identity before acting on a request.

Contact for privacy matters

Email solar@galianwatts.com or call +91 98466 21176. Please confirm that this mailbox is monitored before launch. This website notice is operational information, not a substitute for legal review under applicable Indian privacy and data-protection requirements.